Returns & Exchanges
At Aqualogica, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a hassle-free return and exchange process within 7 days of delivery. Please ensure that items are unused, in their original packaging, and accompanied by the original invoice.
Return Process
- 1.Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 7 days of receiving your package.
- 2.Quality Inspection
Upload clear images of the product and its packaging to help our team verify the condition and approve your request for processing.
- 3.Pack and Pickup
Once approved, securely pack the items in their original box; our courier partner will arrive at your doorstep to collect the return within 48-72 hours.
- 4.Refund Issuance
After the returned product passes our warehouse quality check, your refund will be credited to your original payment method or as store credit within 5-7 business days.