Frequently Asked Questions
Everything you need to know about your hydration journey.
Are Aqualogica products suitable for all skin types?
Yes, our Unique Water Lock Technology is formulated to provide deep hydration across all skin types, including oily, dry, and sensitive skin.
How long does shipping usually take?
Orders are typically processed within 24 hours and delivered within 3 to 5 business days depending on your location.
Do you offer a return or exchange policy?
We offer a 7-day return policy for products that are received in a damaged condition or if the wrong item was delivered. Please ensure the seal remains intact.
Are your products cruelty-free and vegan?
Absolutely. Aqualogica is a PETA-certified cruelty-free brand, and all our formulations are 100% vegan and free from animal-derived ingredients.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.
How can I track my order status?
Once your order is shipped, you will receive a tracking link via email and SMS to monitor your package in real-time.